Na'amal
Na’amal is a nonprofit social enterprise dedicated to helping skilled refugees find remote work and create sustainable livelihoods. It does this by supporting refugees with language, technical, and soft skills training, while also helping connect individuals with corporates offering paid opportunities and internships. In 2024, it set up Na'amal Agency offering a range of services from UX/UI Design and branding, to SEO optimisation and full-stack tech solutions, contract it fulfils using refugees.
- Organisation type Social enterprise
- Year founded 2019
- Headquartered London
- Registration United Kingdom · Netherlands
- Website https://naamal.org/
Related sustainable development goals
Impact
2024 Impact Data:
Soft skills training: 1,550 trained in soft skills
- 40% female | 60% male
- 45% refugees | 55% host communities
Freelance training: 1,400 trained in freelance skills
- 60% male | 40% female
- 42% refugees | 58% host communities
Mentoring
- Soft Skills: 490 Mentor/Mentee Matches
- Technical: 30 Mentor/Mentee Matches
Direct Links to work
- 40 talent on Na’amal Agency projects and microwork partner platforms
- 30% female | 70% male
- 59% refugees | 41% host communities
- 22 completed Na’amal Agency projects (website builds, graphic design, data collection, digital marketing
- Agency projects:
- Total income: over $25,000 (all talent)
- Average income: approximately $800 per project
- Microwork partner platform:
- Average monthly income: $150 per month
Focus areas
Focus sectors
Development
- Economic development
- Employment
- Job training
- Job creation and workforce development
Education
- Vocational education
- Graduate and professional
Focus populations
- Cross-border families
- Migrant workers
- Refugees and displaced people
Focus geographies
Africa
- Uganda
- Ethiopia
- Kenya
Middle East
- Jordan
- Lebanon
Partners
- Digital Opportunity Trust
- EqualReach
- Finn Church Aid
- GiveInternet
- Harvard University
- Jobtech Alliance
- Karam Foundation
- Konexio Africa
- MIT
Programmes
Ecosystem Strengthening Programme
The Programme empowers partner organizations to replicate Na'amal's methodology, training frameworks, and agency model. Organizations are able to develop their capacity to sustainably run a digital agency that includes refugees.
Na'amal Agency
This agency facilitates access to freelance projects, providing learners with paid projects under professional supervision.
Remote Work Readiness Programme
The Programme equips refugees with essential non-technical skills - such as communication, collaboration, and entrepreneurial thinking - through online courses, live workshops, and personalized mentoring from industry professionals. Learners also gain practical experience through technical mentorship and team-based projects that simulate real-world work environments.
Financials
Funding model
- Pro bono services
- Programme related investment
Primary funders
- Bosch Foundation
- Conrad Hilton Foundation Foundation
- ILO
- Mercy Corps
- UNHCR
- World Bank Group
Funding source
- Corporate
- Philanthropic
- Revenue generation
Operations
Key staff
- Abdi Ambari, Communications and Technology Lead
- Amber Steck, Partnerships Manager
- Lorraine Charles, Co-Founder and Executive Director
- Sonia Catinean, Programme Manager
Board members
- Adrian Smith
- Angela Solomon
- Grace Atkinson, Chair
- Lorraine Charles, Chair